vi999 Terms & Conditions

Last updated: January 2026

Introduction & Applicability

These terms apply to the use of all services on the vi999 platform.

1.1 Nature of the Agreement

By using the vi999 website and all its services ("Platform"), you ("User" or "Member") are considered to have read, understood, and fully agreed to all the terms and conditions set out below. If you do not agree with these terms, please refrain from using the Platform.

1.2 Right to Amend Terms

vi999 reserves the right to change, revise, or update these terms at any time without prior notice. Updated terms take effect from the moment they are published on this page. Continued use of the Platform after changes are published constitutes acceptance of the revised terms.

1.3 Age Restriction

The vi999 platform is for persons aged 21 or older only. By registering, you confirm that you are at least 21 years old. Use of the Platform by minors is strictly prohibited.

Account Registration & Verification

Rules on membership and account management.

2.1 Registration Requirements

To create an account, you must:

Provide accurate and complete personal information.
Use a valid mobile number and email address.
Each person may create only one account.
Multiple accounts from the same household or the same IP address are not allowed.

2.2 Identity Verification

vi999 may request any of the following documents for identity verification at any time:

A copy of your National ID (NID) or passport.
Proof of current address (utility bill or bank statement).
Proof of ownership of the payment method.

Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Security

You are fully responsible for the security of your account. Do not share your login details with anyone and avoid logging in from unfamiliar devices. If you suspect any unauthorized access, notify the support team immediately.

2.4 Account Suspension & Closure

vi999 reserves the right to suspend or permanently close an account without notice in the following cases:

Providing false information.
Operating multiple accounts.
Involvement in fraudulent or deceptive activity.
Serious violation of the Platform's terms and conditions.

Deposit & Withdrawal Policy

Details on financial transactions at vi999.

Transaction Type	Payment Method	Minimum Amount	Processing Time
Deposit	bKash, Nagad, Rocket, Bank Transfer	৳200	Instant
Withdrawal	bKash, Nagad, Rocket, Bank Transfer	৳1,000	15 minutes – 2 hours

3.1 Deposit Rules

The minimum deposit at vi999 is ৳200. Deposits may only be made from a payment account registered in your own name. Deposits from third-party accounts will not be accepted and such transactions will be cancelled and returned. For bank transfers, Dutch-Bangla Bank, Islami Bank, BRAC Bank, or any other accepted commercial bank may be used.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. The withdrawal method must match the deposit method. If any active bonus wagering requirement is outstanding, withdrawals cannot be made until it is fulfilled.

3.3 Transaction Verification

vi999 reserves the right to carry out additional verification for suspicious transactions or unusual activity. In such cases, transaction processing may be temporarily delayed. Funds will remain secure until verification is complete.

Bonus & Promotion Terms

Detailed rules on the welcome bonus and other offers.

4.1 Welcome Bonus

New members at vi999 receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example:

Deposit ৳1,000 → ৳1,500 bonus → Total ৳2,500
Deposit ৳14,000 → ৳10,000 bonus → Total ৳24,000

The bonus applies only once and must be activated at the time of the first deposit after registration.

4.2 Wagering Requirements

A 15x wagering requirement must be met before the bonus can be withdrawn. Wagering is calculated on the bonus amount only. Example:

৳1,500 bonus × 15 = ৳22,500 must be wagered.

The deadline to complete the wagering requirement is 30 days from the date the bonus is activated.

4.3 Bonus Abuse

Abuse of the bonus system is prohibited. The following activities will be considered abuse:

Claiming bonuses through multiple accounts.
Placing risk-free bets using bonus balance.
Attempting to fulfill bonus requirements through a coordinated group.

4.4 Right to Cancel Bonuses

vi999 reserves the right to cancel bonuses in the following situations:

A breach of terms and conditions is proven.
Fraudulent activity is detected on the account.
The deadline for meeting the wagering requirement has passed.

In the event of a bonus cancellation, only the member's own deposited funds will be protected.

VIP Program & Cashback

vi999 loyalty rewards and weekly cashback structure.

Bronze Level

New active members at vi999 start at the Bronze level. A maximum weekly cashback of 0.3% applies at this level. You can move up to the next level through regular betting.

Silver Level

After moving up from Bronze to the Silver level, you receive a maximum weekly cashback of 0.5%. Additional promotional benefits are available at this level.

Gold Level

At the highest Gold level, a maximum weekly cashback of 0.8% is provided. Gold members enjoy priority support and exclusive offers.

5.1 Cashback Calculation & Payment

Cashback is calculated weekly and credited to the member's account on a set day. Cashback is calculated based on net losses. There are no wagering requirements on cashback, and it can be used or withdrawn directly.

Platform Usage Rules

The code of conduct vi999 users must follow.

6.1 Prohibited Activities

Using any form of cheating, fraud, or strategic software.
Placing bets through automated bots or scripts.
Deliberately exploiting technical errors or vulnerabilities in the Platform.
Misconduct or harassment toward other members.
Using the Platform for money laundering or handling illegal funds.

6.2 Technical Issues

vi999 is not responsible for losses caused by any technical problems, server outages, or network errors. However, if a bet remains incomplete due to a technical reason, the full amount of that bet will be refunded. vi999 reserves the right to void abnormal winnings resulting from a software error.

6.3 Intellectual Property

All content, games, graphics, software, and trademarks on the vi999 platform are the property of their respective owners. Copying, distributing, or using any content for commercial purposes without prior permission is strictly prohibited.

Responsible Gaming

vi999 places the highest priority on a safe and enjoyable gaming experience.

7.1 Self-Restriction

vi999 members can set their own:

Daily, weekly, or monthly deposit limits.
Voluntary temporary or permanent account restrictions.
"Cooling off" periods for a specified length of time.

Any restriction request can be made through support.

7.2 Age Protection

vi999 is firmly committed to protecting minors. If there are underage individuals in your household, please use parental control software on your device and keep your login details secure. No person under the age of 21 may use vi999.

7.3 Awareness of Gaming Addiction

Online gaming is a form of entertainment, but excessive gaming can lead to addiction. vi999 encourages members to play responsibly. If you feel that gaming is having a negative impact on your daily life, please seek help and read our Responsible Gaming page.

Privacy & Data Protection

How your personal information is collected and used.

8.1 Data Collection

vi999 collects necessary information during registration, transactions, and use of the Platform. This includes name, address, contact details, and financial transaction records. All data is kept secure through SSL encryption.

8.2 Data Use

Collected information is used for the following purposes:

Account management and identity verification.
Payment processing and fraud prevention.
Providing support services and communication.
Regulatory compliance and fulfilling legal obligations.

Personal information is not sold or rented to third parties.

8.3 Detailed Privacy Policy

For complete details about our data protection policy, please visit our Privacy Policy page.

Liability & Dispute Resolution

Terms related to problem resolution and legal responsibility.

9.1 Limitation of Liability

Maximum liability for any direct or indirect damages arising from use of the vi999 platform will be limited. This includes lost bets, business losses, data loss, or any other indirect damages. However, in the case of incomplete transactions due to technical errors, the relevant amount will be refunded.

9.2 Complaint Submission Process

For any complaint or dispute, please first contact our support team via live chat or email. The support team will review the issue and try to resolve it as quickly as possible. Our contact address: [email protected].

9.3 Severability of Terms

If any part of these terms is found to be invalid or unenforceable under applicable law, that part will be considered severed from the terms. The remaining terms will remain fully effective and binding.